Customer Service Policy

Article 1. Service Objectives

ALOA JSC is committed to providing high-quality health supplements, personal care products, and nutritional beverages with transparent pricing and professional services.

Article 2. Official Support Channels

• Hotline: 0886 828 849

• Email: info@aloa.com.vn

• Office: 19c Cong Hoa Street, Ward 12, Tan Binh District, Ho Chi Minh City

• Working Hours: 08:00 – 20:00, every day of the week

Article 3. Customer Service Scope

• Consulting and recommending products tailored to customer needs.

• Supporting with order placement, payment, and delivery.

• Receiving and resolving feedback and complaints.